Do videos and images still get created if I go over my credit limit?
Do videos and images still get created if I go over my credit limit?
If you are on a subscriptions your videos and images will continue to render.
Any credits you use in excess of your allowance will be charged as overage at the end of your billing cycle.
On PAYG your API will stop functioning until you purchase more credits.
How many video minutes can I create with 1 credit?
How many video minutes can I create with 1 credit?
1 minute of video is 1 credit. Regardless of resolution.
How many images can I create with 1 credit?
How many images can I create with 1 credit?
1 image costs 0.1 credits. With 1 credit you can create 10 images.
Do you round up videos to the nearest minute?
Do you round up videos to the nearest minute?
No. You only consume what you use and we aggregate video by the second.
Do my credits carry over into the next month?
Do my credits carry over into the next month?
If you are on a subscription then your credits carry over into the next month, up to a maximum of 3 months.
Can I use my own storage and hosting?
Can I use my own storage and hosting?
Yes. You can make use of one of our many destination integrations.
What can I do if my video exceeds the 10GB fetch limit
What can I do if my video exceeds the 10GB fetch limit
Currently, the 10GB fetch limit cannot be increased. However, you can manage large videos within this limit by following these steps:
Use the Ingest API to adjust your source videos to the desired resolution and frame rate of your final video. This step can significantly reduce the file size of your videos.
If your video exceeds the 10GB limit after pre-processing with Ingest API, use FFmpeg to split it into smaller segments, each under the 10GB limit. Then, merge these segments into a single video to ensure the combined file size stays below the 10GB threshold.